Account questions, deposit checks, product details or something that does not look right. Tickets are read around the clock and answered by the team that owns the issue.
support@vadixworld.com
Accounts, deposits, withdrawals, KYC.
security@vadixworld.com
Phishing, impersonation, compromised accounts, vulnerability reports.
partners@vadixworld.com
Introducer and community enquiries, validator and venue proposals.
Open a ticket from inside your dashboard. It arrives with your account attached, which is faster for everyone.
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By sending this message you agree that we may contact you about your enquiry. We never ask for your password or seed phrase, and nothing we send constitutes investment advice.
Tickets are triaged by topic. These are the targets we hold ourselves to during normal operation.
Real messages come from the vadixworld.com domain and are mirrored in your dashboard notifications. We will never ask you for your password, your seed phrase, a transfer to a personal wallet, or a "release fee" for a withdrawal. Anyone doing so is not us. Forward it to security@vadixworld.com.
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